Hi,

Is your computer is full with viruses, and your anti-virus is just watching them playing around?
If so, you may consider changing it and use a better one.

The problem is when you cannot do such a thing since viruses are controlling your system. I believe you do not want to lose your data, so you will not do a format for your system. If it is just about recovering your important data, then you may read this article “Recover your files from dead operating system”.


Another solution is to scan your system using external anti-viruses. Those ones can be anti-viruses installed on other machines or they can be bootable anti-viruses.


If you are going to use external anti-viruses from other machines, then you may need to move your hard disk from your machine to the scanning machine, but before that you must be sure that the scanning machine has a powerful up-to-date anti-virus. This is to keep the scanning machine clean from any viruses’ infections. After that you just need to start a complete scan for your hard drive. When finish the scan process, return your hard drive to your machine. If your system refused to start, sometimes anti-viruses remove infected files from the operating system folders, you should try to repair, upgrade or reinstall your operating system.


If you are going to use a bootable anti-virus, then you should use the latest ones. It may take time to download one, but it will be better to ensure that you use the most recent databases. There are many companies providing such a tool. Avast BART is one of them.


Finally, it is better to keep your anti-virus up to date than facing crisis that makes you use tools explained in this article.
:)

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